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SHIPPING INFORMATION
information | Details |
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Shipping Threshold | Orders of $30 or more receive free shipping. |
Shipping Carriers | Various carriers are used, depending on your location. |
Shipping Restrictions | - We do not ship to U.S. territories outside the continental United States. |
(U.S. territories include American Samoa, Guam, Marshall Islands, Micronesia, | |
Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands.) | |
- Shipping to addresses such as APOs may not be guaranteed. | |
Same-Day Shipping Cutoff Time (Weekdays) | Orders received by 2:00 PM ET on weekdays are eligible for same-day shipping. |
Next Business Day Shipping (Weekdays) | Orders received after 2:00 PM ET on weekdays ship the next business day. |
Weekend Orders Processing | Orders placed over the weekend are processed on the following Monday. |
Shipping Timeframes (Orders of $30 or More) | - Free shipping for orders of $30 or more. |
- Estimated delivery within 10 to 20 days. | |
Shipping Timeframes (Orders Under $30) | - Standard shipping fee of $5.75 USD for orders under $30. |
- Estimated delivery within 10 to 20 days. | |
Possible Delays | Delivery may take longer due to weather delays, unforeseen circumstances, etc. |
Shipping to Remote Areas (e.g., Alaska and Hawaii) | Shipping to individual remote areas may require more time. |
Lost or Delayed Packages | If your package is lost or delayed, please contact us at service@dayiifay.com for assistance. |
SHIPPING&RETURNS
Return Period | We offer a 30-day return policy, allowing returns within 30 days of receiving your item. |
Eligibility for Return | - The item must be in the same condition as received: unworn, unused, with tags, and in its original packaging. - Proof of purchase is required. |
Initiating a Return | - Contact us at service@dayiifay.com to initiate a return. - If accepted, we'll provide a return label and instructions for sending the package. - Unauthorized returns will not be accepted. |
Contact Information | Feel free to reach out to us anytime at service@dayiifay.com for return-related inquiries. |
Damages and Issues | - Inspect your order upon receipt. - Contact us immediately for defective, damaged, or incorrect items. We'll assess and resolve the issue. |
Exceptions/Non-Returnable Items | - Certain items cannot be returned, including perishables, custom products, personal care items, hazardous materials, and more. - Contact us for specific item concerns. |
Exchanges | - Return the original item for the quickest way to get what you want. - After acceptance, make a separate purchase for the new item. |
Refunds | - We'll notify you after receiving and inspecting your return. - If approved, refunds are processed to your original payment method. Allow time for processing by your bank or credit card company. |