| Return Period |
We offer a 30-day return policy, allowing returns within 30 days of receiving your item. |
| Eligibility for Return |
- The item must be in the same condition as received: unworn, unused, with tags, and in its original packaging. - Proof of purchase is required. |
| Initiating a Return |
- Contact us at service@dayiifay.com to initiate a return. - If accepted, we'll provide a return label and instructions for sending the package. - Unauthorized returns will not be accepted. |
| Contact Information |
Feel free to reach out to us anytime at service@dayiifay.com for return-related inquiries. |
| Damages and Issues |
- Inspect your order upon receipt. - Contact us immediately for defective, damaged, or incorrect items. We'll assess and resolve the issue. |
| Exceptions/Non-Returnable Items |
- Certain items cannot be returned, including perishables, custom products, personal care items, hazardous materials, and more. - Contact us for specific item concerns. |
| Exchanges |
- Return the original item for the quickest way to get what you want. - After acceptance, make a separate purchase for the new item. |
| Refunds |
- We'll notify you after receiving and inspecting your return. - If approved, refunds are processed to your original payment method. Allow time for processing by your bank or credit card company. |
